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Follow The Leader…

June 26, 2013

I was asked a question by a client this week – “Why don’t my staff just do as they are told?” He had had a frustrating day, been away for a week and it had all gone wrong.  No member of his staff has taken responsibility for getting things done.  So why is it that his staff will not do as they are told?

This is a common question that many managers ask themselves and invariably the answers are similar; staff are lazy, they do not have the knowledge or skills, they are unmotivated, they just don’t care, they have a poor attitude.

Can you see the problem with these answers?  All of the answers indicate that the problem is with the other person (the ‘staff’ in this case).  It’s their fault, and you now have plenty of reasons why; however this does not resolve the problem and their behaviour will continue.  After all, you have abdicated responsibility back to them!

How would it be if instead, you asked yourself up to 3 different questions?

  • “Why should anyone be led by me?”

Notice the different answers – because they feel inspired, motivated, valued, trusted and respected.

  • “What have I done to ensure my staff feel inspired, motivated, valued, trusted and respected?”
  • “What else can I do to make my staff feel inspired, motivated, valued, trusted and respected?”

Notice the difference emphasis in the answers. Your focus is now on what you can do, not relying on others. You are taking responsibility for action. That’s what good leaders do. Do you get wrapped up in reasons and excuses, or do you focus on what you can do to make it happen?

Steve_Shave

www.blue-sky.co.uk

Steve@Bluesky

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